Frequently Asked Questions for Carpet Cleaning

Yes, we are one of the more branched out cleaning companies. We are specialised and experienced in providing carpet, upholstery, mattress and curtain cleaning services.

Yes, we offer this after-care service, which is very helpful against new stains and marks.

The recommended frequency by all carpet cleaning associations is a couple of times a year. For homes with children or pets, however, consider deep cleaning your carpets even more often.

Yes, we can effectively clean both natural and synthetic carpet fibres.

Yes - we make use of eco-friendly and harmless cleaning products by ProChem.

Our technician is a single person, and he is able to move any lighter objects in the room (a coffee table, a chair, etc.). As far as heavier furniture is concerned (sofas, wardrobes and beds), we generally clean around, however, we are always happy to assist if cleaning underneath said items is required.

Frequently Asked Questions for Upholstery Cleaning

Professional steam cleaning services are your best shot at attempting to remove stains from any age or origin. Nevertheless, some issues can permanently change the original colour of your carpet. The faster you get in touch with us, the higher chances we will have of 100% stain removal.

Yes, we also provide with upholstery cleaning, rug cleaning and tenancy cleaning services.

Yes, we know how to clean all types of velvet. They are cleaned with lower water temperature and pressure than the synthetics, as the luxury material requires a delicate approach.

The average drying time is approximately 8 to 10 hours, which depends on how well the room is aired and heated after the cleaning. In the colder periods of the year, it may be slightly longer than that. The initial condition of the upholstery also affects the drying time somewhat.

Yes, all our cleaning solutions are eco-friendly and harmless to pets, babies and adults as well.

Frequently Asked Questions for Mattress Cleaning

Each mattress cleaning service takes approximately 30 minutes, depending on the condition.

The most common stains on mattresses are caused by sweat, which typically leave yellow marks. The best way to deal with them is with steam extraction cleaning, a service which we are specialized in.

Our industrial machines extract around 90% of the water used during the cleaning process. The remaining moisture needs to dry over time, which varies based on the weather and its condition. Our advice is to turn on a heater or leave your windows open until the mattress is completely dry.

Deep steam cleaning services are your best chance to remove stains, as all physically removable stains will be extracted. However, if any stain remains too long on any type of fabric, it starts changing the colour. Once the colour has been chemically altered, the stain is considered as permanent damage, which is beyond cleaning. The most difficult to remove stains are caused by red wine, tea, coffee and bodily fluids.

Vacuuming your mattress on a weekly basis does indeed reduce the population of dust mites within the mattress itself. To have it fully disinfected and remove all dust mites and bed bugs, however, consider having your mattress deep steam cleaned. We recommend ordering professional mattress cleaning services at least once every 6 months.

Frequently Asked Questions for Rug Cleaning

In order to deal with allergens (mites, dust), we recommend having your rug professionally cleaned once every 3 to 6 months. ProLux experts have the needed tools to also revive your faded rug colours.

The cheapest way to clean a rug is with a local cleaning company, such as ProLux Cleaning. We provide special offers for repeat customers and regularly scheduled visits.

To have an expert arrive and clean your rug on site will cost you £60. The cleaning service includes hoovering, pre-treatment, disinfection, odour and stain removal, and Stain Protection.

We are able to clean any type of rug which is suitable for the hot water extraction cleaning method. If it is natural or hand-made, we may use lower machine settings to clean it safely.

We are strictly a mobile company, we come to your address to perform the cleaning service. Your rugs will be cleaned in the most suitable area of your property.

Frequently Asked Questions for Car Upholstery Cleaning

Neglecting to clean your car interior results in the build-up of dust, stains and possibly even mould issues. To avoid that, consider having your interior deep cleaned.

In order to keep your car interior fresh and stain-free, we recommend using professional car valeting services at least once every 3 to 4 months.

Our service is fully mobile, meaning the cleaning can be carried out at your home or workplace. We would simply require electricity and water access.

Our basic service covers professional deep steam cleaning of the seats, carpets, mats and the boot. We also have a Full Interior option which covers wiping and polishing of all other interior elements, apart from the ceiling.

The starting price to have your car upholstery deep cleaned is £59. The cost depends on the car make and model, and on the current condition.

We do not include the ceiling (roof lining) in our cleaning serviices, due to the fact that our powerful machine might cause the ceiling upholstery to hang. We are happy to inspect it on site, and if it is suitable, to include it for an extra £15.

Frequently Asked Questions for Curtain Cleaning

Our technicians are equipped with ladders for every curtain cleaning appointment. We are able to reach most curtains hanging in houses and flats.

Yes, the curtains are hoovered before being steam cleaned, as any other material we clean.

The average drying time for curtains is more or less the same as carpets - around 1 to 3 hours, which may vary in the colder periods. Curtains may dry even faster in the warmer part of the year, due to being adjacent to windows, where sunlight and airflow allow for rapid drying.

No, we require the curtains to hang in order to be able to clean them. Please be aware that we are unable to clean detached curtains.

Frequently Asked Questions for Leather Sofa Cleaning

It is highly advised to wait for a few hours before sitting down on your leather sofa. The conditioners will require some time to be absorbed by the material, which may vary based on your specific type of leather.

Same as fabric sofas, the cost always depends on how many people the sofa can seat. For the best prices for your leather furniture, do not hesitate to contact us on 020 3318 6387. We work 7 days a week, inclusive of bank holidays.

Before cleaning leather upholstery, we perform a patch test on a small, inconspicuous area of the leather. This will help us understand if it has been re-dyed, and if it is suitable for the cleaning method.

Then, the sofa is hoovered and gently scrubbed with a soft brush. Afterwards, we treat the leather manually, using eco-friendly Prochem leather cleaning products, applied via sponge.

Once the cleaning is finished, we apply two types of conditioners to the leather, in order to make it shiny, more elastic, and extend its service life.

Yes, we can clean aniline leather, plus all other types of leather material. Our expert on site will choose the most suitable way to clean your leather once he inspects it.