Prolux FAQ's

Is ProLux Cleaning insured? Are the cleaners insured?

ProLux Cleaning is definitely insured, we have Public Liability Insurance for £10.000.000 and Employers Liability Insurance for £1.000.000!

Does ProLux Cleaning guarantee a 100% stain removal?

ProLux Cleaning London is a professional cleaning company, as such we guarantee the removing of each stain, as long as it hasn’t been treated before and is not considered as "damage to the fibres/surface".

Are there any additional charges or costs?

ProLux Cleaning is a part of the Carpet Cleaning Association and as a part of this official community, we are against ALL KINDS OF EXTRA CHARGES! Your price will be the same as agreed at the time of the booking!

Which areas of London are covered by the ProLux Cleaning services?

ProLux Cleaning London operates in the entire Greater London area, including the close-by areas outside M25 motorway, including Slough, Guildford, Dartford, Basildon, St. Albans, Tornbridge, Woking and Maidenhead.

Does ProLux Cleaning London work during weekends and after office hours?

We are proud to be able to serve our clients over the entire weekend – we work on Saturdays, Sundays, Bank Holidays and National Holidays as well! The time of the appointment is arranged depending on the client’s availability – being before or after normal office hours!

What are the different services, provided by ProLux Cleaning?

As a well-known professional cleaning company, ProLux Cleaning London offers a whole catalogue of different cleaning services, such as carpet cleaning, rug cleaning, mattress cleaning, upholstery cleaning, specialized stain treatment, leather conditioning and polishing, auto upholstery cleaning, oven cleaning and even end-of-tenancy cleaning- for anything else – you just need to explain our telephone operators what needs to be cleaned and leave the rest to the ProLux Cleaning’s teams!

Call us 020-3318-6387